Nevada Federal Credit Union and Wells Fargo have appeared on that list that shall not be named. However, even if I don’t name the list, I can talk about their sins. It’s my blog, to paraphrase the song, and I’ll cry and talk about bad treatment if I want to.
Last year, I opened an account at Nevada Federal Credit Union after researching several of them. I thought a credit union may be better than a bank in many ways. I was wrong. I was with US Bank before that, and looking back, I think they were fabulous. Nevada Federal Credit Union proved themselves to be liars and cheats, and I will explain why.
They told me when I opened my account that there would never be a hold placed on any deposits I made. Not just one person said this, and not just one person said this on the day I opened my account. I checked and double checked with the branch manager. One month later when I deposited my paycheck I could not withdraw any more than $100.00. The job I have requires us to pay people a certain amount when they are interviewed, and we are reimbursed for the next week. That day, I could not access that money. Turns out all the talk about no holds was just that- talk. I called their customer service a few times, but I never once heard a voice that was warm, friendly, or caring. They don’t give a rat’s behind about their customers. I don’t think this was just a branch problem either, which was the one on Bonanza in Las Vegas; I even wrote the CEO who told me that they have the right to change their mind at any time. I immediately signed up for a Walmart money card, and have no complaints. Just FYI, Nevada.
As for Wells Fargo, I don’t know what’s gotten into them, but each time I’ve gone there, once for change for big bills, once for a cashier’s check, they refuse to help me because I don’t have an account there. My hubby has had several problems with them, and he has an account. I hope the day doesn’t come when I can’t buy something in a store because I don’t have an account.